Your Privacy and Data
Last updated: 2 September 2026
This Privacy Policy explains how Blue Grotto and Curries ("we", "us" or "our") collects, uses, stores and protects personal information when you visit our website, use our ordering services or contact us.
1. What We Do With Your Information
When you place an order, we collect the information needed to process the transaction, such as your name, delivery or billing address, email address and telephone number. If you use our mobile services and grant permission, device identifiers may be used to provide order-status notifications.
We may also collect anonymised information to understand how our website and apps are used, improve performance and identify technical problems. When you browse our website, we may automatically receive your Internet Protocol (IP) address and information about your browser and operating system.
Location data
Location data is accessed only when you request a location-based feature, such as finding the nearest store or automatically completing delivery-address fields. Location information is not stored or shared with third parties unless this is necessary to provide the feature you requested.
Personal information
- Name: collected during checkout and used to associate you with your order.
- Email address: used for order communication and, where you have consented, marketing updates.
- Address: requested when required for delivery or payment verification.
- Telephone number: used to contact you about your order or delivery.
Financial information
Card details are processed securely by the relevant payment provider and are not stored by Blue Grotto and Curries or Hungrrr. Purchase history may be retained for registered users for a limited period and will be deleted when required by law or following a valid deletion request.
App activity and device information
App interactions, crash logs and device identifiers may be processed through services such as Firebase to provide analytics, diagnose technical issues and deliver notifications. You can manage notification permissions through your device or app settings.
Email and mobile marketing
If you have given consent, we may send emails or mobile notifications about our store, products, offers and updates. You may withdraw your consent at any time by using the unsubscribe option in the message or contacting us.
2. Consent
When you provide personal information to complete a transaction, verify payment details, place an order or arrange delivery, you consent to us using that information for the stated purpose. If we wish to use your information for another purpose, such as marketing, we will ask for your consent where required.
3. Disclosure
We may disclose personal information when required by law, to protect our legal rights, or when necessary to provide the services you have requested.
4. Hosting, Retention and Payment
Our website and ordering services are hosted by Hungrrr Ltd, which provides the e-commerce platform used to sell our products and services. Information is stored using Hungrrr's systems and security controls.
Data retention
We retain personal information only for as long as it is needed to provide services, meet legal and accounting requirements, resolve disputes or enforce agreements. When an account is deleted, associated personal information is removed unless retention is required by law.
Payment
If you pay online, your payment provider processes card information using security controls designed to meet the Payment Card Industry Data Security Standard (PCI DSS). Payment providers may include Stripe, Global Payments or PayPal, depending on the payment method available. We recommend reviewing the privacy policy of the provider that processes your payment.
5. Third-Party Services and Links
Third-party providers process personal information only to the extent necessary to deliver their services. These providers may operate in another jurisdiction, so your information may be subject to the laws of the country in which the provider or its facilities are located.
Our website may contain links to other websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
6. Security
We take reasonable precautions and follow accepted industry practices to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction. Payment information is processed through secure payment-provider systems using encryption. No method of transmission or electronic storage is completely secure, but we apply appropriate safeguards and do not store full card details.
7. Age of Consent
By using this website, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for a minor dependant to use the website under your supervision.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes take effect when the revised policy is posted on this website. If our business is acquired or merged with another organisation, relevant information may be transferred to the new owner so that services can continue.
Questions and Contact Information
To request access to, correction of or deletion of personal information, register a complaint, withdraw consent or ask a privacy question, please contact:
Blue Grotto and Curries
53 Brantwood Avenue
Dundee, DD3 6EW
United Kingdom
Telephone: 01382 833333
Platform Provider
Hungrrr Ltd
3rd Floor, Dundee One
River Court, 5 West Victoria Dock Road
Dundee, DD1 3JT
United Kingdom
Telephone: +44 203 642 6449
Email: apps@hungrrr.co.uk
Website: https://www.hungrrr.co.uk